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Terms & Conditions.

General

  1. W.AREPROUD will use years of skills and knowledge to design a safe programm of exercise that will take into account the personal goals, fitness levels and exercise likes and dislikes.

  2. W.AREPROUD will provide the coaching, supervision, advice and support that the client may need, to help them achieve their goals. The client’s progress will be regularly monitored and the programm revised and adjusted accordingly.

  3. W.AREPROUD will provide all necessary equipment, towels and refreshment for all training sessions.

  4. All client information will be kept strictly private and confidential.

  5. It is understood between client and PT Anna Wintermans that both will commit to the programm and give 100% effort.

  6. The client is required to arrive 5 minutes prior to a training session so that a full session can be achieved on each visit.

  7. All clients must complete a questionary before commencing any exercise programm.

Cancellation policy

  1. 24 hours notice of cancellation is required for all appointments.

  2. Notice of later cancelation will not be accepted.

  3. If the client is late for a session, the session will not be extended and will end at the appointed time.

  4. If the trainer is late, additional time will be added to the session or to subsequent sessions.

Fee charging policy

  1. Package 'Dove' paid is non-refundable.

  2. Package 'Peacock' and package 'Eagle' are refundable, after mutual understanding of client and W.AREPROUD. Please note: you will be refunded the number of remaining lessons, minus one lesson.

  3. All packages must be paid at least 24 hours in advance of the first session commencing. Package payment plans may be offered at the discretion of the trainer. 

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